Frequently Asked Questions

Everything you need to know about bringing Gourmia quality into your kitchen.

What is the standard shipping time for Gourmia appliances?

Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.

Do your products come with a manufacturer's warranty?

Yes, all Gourmia products include a 1-year limited warranty from the date of purchase, covering any defects in materials or workmanship under normal household use.

What is your return policy if I am not satisfied?

We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund, minus shipping costs.

Are Gourmia products BPA-free?

Yes, the safety of our customers is our top priority. All food-contact components of our air fryers, coffee makers, and specialty appliances are made from BPA-free materials.

How can I access digital manuals or recipe books for my device?

Digital copies of all product manuals and our chef-curated recipe books are available for download in the 'Support' section of our website by entering your model number.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including PayPal, Apple Pay, and Google Pay.